Account Deletion

Request account deletion

You can request deletion of your Aumenta account and its associated personal data without reinstalling the app. Requests are handled by Optimizador, Bolivia.

Do not include passwords, verification codes or identity documents. If you no longer have access to that email address, contact us to arrange an appropriate ownership check.

What happens next

1. We confirm receipt and verify that you own the account. We may ask for limited information needed to resolve an ownership question.
2. We identify your account, active sessions, memberships and associated personal data. If you are responsible for shared company work, we coordinate any necessary ownership handover.
3. We process the verified request and confirm when it is completed. We explain any information that must be retained, the reason and the relevant period. Request processing is manual; clicking the email link does not delete anything automatically.

You do not need to explain why you want to delete your account. If you want to correct or delete particular information while keeping the account, describe that request in your email instead.

Data covered by the request

The request covers your Aumenta account profile and Google identity association, sessions, notification registrations, private assistant content and associated personal information in the service. We also review personal information in tasks, files, work history, invitations and shared company records to determine what must be deleted or anonymized.

Leaving a company alone is not account deletion. Shared company records are not automatically exempt from a personal data deletion request; we review their contents and any lawful need to retain specific records. Information retained for a legitimate legal, security or fraud-prevention reason is restricted to that purpose and explained to you.

Operational backup copies rotate within seven days. If recovery from a backup is necessary, completed deletion requests must be reapplied before normal service resumes. Third-party providers may have their own retention, described in our Privacy Policy.

Your Google account is separate

Deleting Aumenta does not delete your Google account or unrelated Google services. Removing Aumenta’s Google sign-in connection does not by itself delete data already held by Aumenta. Contact us using the process above to request account and associated data deletion.